Privacy Policy

 

Lessons Privacy Policy

Please be assured that any personal information that you reveal in online lessons is treated as strictly confidential, between the tutor and you the student(s). Lessons may be recorded to aid the tutor further develop your learning and if they are, you may request a copy, to aid your own understanding and recollection. Any video recordings of other students’ lessons you may see on the website are placed there with the full permission of the student. In the exceptional circumstances where I consider the recorded lesson may be useful to aid others or for promotional reasons, your full permission will be sought first Recorded lessons will never be shown on the website or other media without your express permission.

 

Steve Ellis


General Privacy Policy

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services.

  2. To provide our Users with ongoing customer assistance and technical support.

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Selling of goods and services 

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.


The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. This also includes any form of contact information and address for shipping and communication purposes. The kind of Data collected by this Website depends on the payment system used.

How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email or through messages using the website.  telephone, text messages, and postal mail.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

General Cookies Policy

By using our website, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly. An option to decline all cookies is also provided via a pop up on the website. Please note that if you disable and/or decline all cookies that we use, this may impact your user experience while on the English with Steve UK website.
​English with Steve UK uses cookies to gain a better understanding how visitors use this website. Cookies help us tailor the website to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback on our websites (through designated partners) and to communicate to you elsewhere on the web. To enable this some cookies are applied when you enter our site. English with Steve UK keeps all the information collected from cookies in a non–personally identifiable format. English with Steve UK  cookies located on your computer do not retain your name or your IP address.
 
When using a mobile device to connect to the internet, you should also refer to the privacy notice of the specific apps used to understand its specific data collection practices. 

We will not use any information reported by Google Analytics Demographics and Interest Reporting to identify any individual user of our site.

How do we use cookies and other tracking tools?

Our host website, Wix, uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

Third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

How can you withdraw your consent?

Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of this website if you do so. See your browser 'help' button for how you can do this. You do not need to have cookies on to use or navigate through many parts of this website. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

The Site allows you to choose NOT to allow the services which create and use these cookies to run, although you may not have access to all the features of the Site if you do so. 

For more information on the new legislation regarding cookies, please refer to the Commissioners Office's website here.

For useful information on cookies, please visit Aboutcookies.org.

If you don’t want us to process your data anymore, please contact us by email: steve@englishwithsteveuk.com

Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact me at: steve@englishwithsteveuk.com

Latest update: 16 January 2022